Frequently Asked Questions
Everything you need to know about EclipseCP. Can't find your answer? Open a support ticket.
Click Register at the top of the page and fill in your details. You'll receive a verification email to confirm your account.
Go to your Profile Settings page and scroll to the password section. Enter your current password followed by your new password to update it.
Navigate to your profile page and click Edit Profile. From there you can update your display name, avatar, bio, and other public information.
Activity points are earned through site engagement -- posting, commenting, and participating in community events. They contribute to your activity level and can unlock rewards.
Ranks determine your access level across the site. Higher ranks may unlock exclusive content, features, and permissions. Ranks can be earned through activity, subscriptions, or staff appointment.
Yes! Go to your profile and look for the Linked Accounts section. Click the Discord link button to connect your accounts. Once linked, your roles and rank may sync automatically.
Use the Bug Report form in your account panel. Please include the page URL, what you expected to happen, what actually happened, and screenshots if possible.
Open a Support Ticket from your account panel. Describe your issue and our team will respond as soon as possible.
We take data privacy seriously. Passwords are securely hashed, connections are encrypted via HTTPS, and we never sell your data to third parties. You can request account deletion at any time.
Go to Admin > Theme Settings and adjust the primary color, background, and accent colors.
Navigate to Admin > CMS > Pages, click Create, and fill in the title, content, and category.
Use Admin > Rank Manager to create, edit, and assign ranks with specific permissions.
Go to Admin > Servers, click Add Server, and fill in the connection details.
Navigate to Admin > Store to add products, set prices, and manage inventory.
All tickets appear in Admin > Support Tickets. You can assign, respond, and close them.
Yes, go to Admin > Navigation to add, reorder, or remove menu items.
Upload your logo in Admin > Theme Settings under the Branding section.